Simple, Transparent Service Process
From your first call to project completion, we make plumbing service easy and stress-free. Here's exactly what to expect when you work with Coastal Plumbing.
Our 4-Step Process
We've streamlined our service process to be as simple and convenient as possible for you.
Contact Us
Call, text, or fill out our online form to describe your plumbing needs.
Schedule Service
We'll work with your schedule to find the perfect appointment time.
Expert Service
Our licensed plumber arrives on time and completes the work professionally.
Satisfaction Guaranteed
We ensure you're completely satisfied with our work before we leave.
Our Service Promise
On-Time Arrival
We respect your time and arrive within the scheduled window
Upfront Pricing
No surprises - we provide clear pricing before any work begins
Professional Service
Clean, courteous technicians who treat your home with respect
Guaranteed Work
We stand behind our work with comprehensive warranties
What to Expect During Service
When our technician arrives at your home, they'll be in uniform with proper identification. They'll put on shoe covers to protect your floors and lay down drop cloths in the work area.
Before beginning any work, they'll diagnose the issue and explain exactly what needs to be done. You'll receive a written estimate with clear pricing - no surprises.
During the service, our plumber will work efficiently while maintaining the highest standards of quality. They'll keep you informed of progress and any unexpected findings.
After completing the work, they'll clean the area, test everything thoroughly, and walk you through what was done. We'll also explain any warranty coverage and maintenance tips.
Common Questions About Our Process
How quickly can you come out?
For emergencies, we offer 24/7 service and can often arrive within an hour. For routine service, we typically schedule within 24-48 hours.
Do you provide estimates before starting work?
Yes! We always provide upfront pricing before beginning any work. There are no hidden fees or surprise charges.
Are your plumbers licensed and insured?
Absolutely. All our plumbers are fully licensed by the state of Maine and we carry comprehensive insurance for your protection.
What if I'm not satisfied with the work?
Your satisfaction is guaranteed. If you're not completely happy, we'll make it right at no additional cost.
Ready to Experience the Difference?
See why homeowners throughout coastal Maine trust Coastal Plumbing for all their plumbing needs.